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Make Time to Visit the Anne Frank House When in Amsterdam

Make Time to Visit the Anne Frank House When in Amsterdam



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She held the ruler in one hand, pressing the edge up against the wall, in the other hand, a pencil. There was a small increase.

This is a simple little task that many mothers all over the world occasionally perform with their growing children. But these particular pencil marks are still left on the wallpaper inside the Anne Frank House. I saw them when I visited this home in Amsterdam, the most highly attended tourist site in the Netherlands.

If you want to visit, it’s wise to order your ticket online in advance. The queue is never-ending and present every day with an exception of Christmas, when the museum is closed. After nearly 70 years, this is an amazing testament to the fact that people are still interested in this particular World War ll story. Only a certain number of people are allowed to enter this small home one at a time, so the line moves slowly.

Once inside, you may notice that visitors maintain a quiet and reverent mood throughout the house. People speak in whispers.

The Frank family consisted of the father, Otto; the mother, Edith; the older sister, Margo; and Anne. Anne was born in Frankfurt, Germany, in 1929, but by 1933, Otto Frank feared for the safety of his family in light of the anti-Semitism growing in Germany. The family packed up their belongings and fled to Amsterdam.

It wasn’t far enough. In 1940, the Germans occupied the Netherlands and systematically began rounding up Jewish citizens, sending them to concentration camps throughout Europe.

Otto, his family, and four friends went into hiding in 1942. The small rooms in the attic area of the house became their temporary refuge for two years. Anne was 13 years old. She took only a few belongings to keep her company: a box of marbles, a few Hollywood fan magazines, and a diary. For a young girl who didn’t have much to do and was confined to a few rooms, this diary became the only outlet to express her thoughts, feelings, and dreams.

Original pages from her diary (protected under glass) are now on display in the house. Anne’s handwriting is small and consistently neat. One entry in 1944 revealed:

“I know what I want, I have a goal, I have an opinion, a religion and love.’’

She was optimistic in the midst of her dangerous and uncertain world.

Eventually, a still-unknown person betrayed the family. Members of the Nazi S.S. marched to the house, captured the eight hiding dwellers, and shipped them like cattle to various concentration camps.

Edith died of starvation at Auschwitz. Margo and Anne died of typhus at Bergen-Belsen, just days before the camp was liberated. Otto survived Auschwitz and returned to an empty house in Amsterdam. He waited two years before getting the final and devastating news of the demise of his family.

After the capture of the Frank family, a friend had gone into the attic and gathered their personal belongings; he returned these to Otto at the end of the war. Among the items was Anne’s diary. Otto read Anne’s writings and wept. He said he had never really known his daughter was holding in so many feelings.

Several Dutch publishing houses refused to publish the diary; after the war, most people wanted to forget the tragedies and move on. Finally one publisher said yes.

Anne Frank wrote that she dreamed of being a journalist and a famous writer someday, and her unique voice is one of the reasons The Diary of Anne Frank has become one of the most widely read books in the world. It has been printed in more than 70 languages, and in 2009, UNESCO announced that the diary would be included on its World Heritage List of documents.

Just as the book has helped millions to understand the horrors of the Holocaust, the Anne Frank House continues to share the story of this unspeakable tragedy. Those traveling to Amsterdam should absolutely make sure they set aside the time to visit.


Frequently Asked Questions

Below, we answer frequently asked questions about buying tickets, visiting the museum, group visits, and more.

According to our visiting conditions we do not reschedule tickets or give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. We are sorry to disappoint you.

In these exceptional times with all the corona measures, we would like to make an exception to our visiting conditions, but unfortunately this is not possible. We are a small museum with limited capacity. Unlike a number of large museums, we cannot easily reschedule tickets or give vouchers. In addition, as an independent, non-subsidized museum, it is not financially feasible for us to refund tickets. That is why we clearly communicate on our website that tickets cannot be exchanged or refunded, so you know in advance where you stand.

We do hope you understand our situation.

Visit to the museum

You can take all the time you need for your visit. Only your starting time (= your time slot) is set. On average, a visit takes an hour.

In order to protect the original items in the museum and to avoid causing nuisance to other visitors, photography is not allowed in the museum.

We do not have guided tours. However, an audio tour is available in nine languages: Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese and Spanish. You can also book an introductory program.

There is a free cloakroom at the museum. You can leave your coat, bag, umbrella, or buggy here. Only bags that are smaller than an A4 sheet of paper can be carried inside. We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit it at the drop & go at Amsterdam Central Station, otherwise, you may not be able to come inside the museum. Read our Cloakroom Regulations.

We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit at Amsterdam Central Station, otherwise, you may not be able to come inside the museum.

Tickets

Unfortunately, we cannot give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. Please refer to our Terms and Conditions for Visitors.

We do understand your disappointment. The Anne Frank House is a small museum with limited space. We have maximum opening hours but the demand exceeds the number of available tickets. Tickets sell out very fast. There is no ticket sales in the museum.

Not, it is not. The only condition is that you yourself are present at the visit to the museum.

Unfortunately, you cannot add extra tickets to a booking. Please go to our website to check the ticket availability for the day of your visit.

Also with a Dutch Museum Card, you will have to make a reservation in advance. You only pay the booking charges of &euro 1,00.
If you have a European Youth Card, you have to book your tickets in advance, too. You pay &euro 6,50 a ticket including the booking fee of &euro 1,00.

Have you checked your spam box?

Is it a ticket for today, than we advise you to go to the museum and contact one of our staff members outside the museum. They will help you.

Is it a ticket for another day, please send a message via our contact form with your name and the date of your planned visit to the Anne Frank House. We will help you out and you will receive a confirmation by mail.

Has your account not been charged? In that case, you have not bought a ticket yet. Please go back to our tickets sales page and try again.

You can buy up to 14 tickets per booking.

Unfortunately, it is not possible to add an introductory program to a ticket that you have bought before.

Individual programs

No, you do not need to buy separate tickets. A visit to the museum is included in the reservation of an introductory program.

Unfortunately, it is not possible to book a separate introductory program if you have already purchased a ticket.

The introductory program takes 30 minutes. After the program, you get to visit the museum yourself.

In English and in Dutch. During the booking process, please select your preferred language.

Programs for schools and groups

Program costs and the entrance fees for the visitors in your group must be paid in advance by creditcard or iDEAL.

Please contact us via our contact form and put the name of your school or organisation in the email. We will send you a new confirmation email.

The educational program for schools takes 2 hours and 15 minutes. This includes the visit to the museum. The content is fixed and therefore the duration cannot be shortened.

The introductory program for groups takes 30 minutes. After the program, your group gets to visit the museum. Make sure you arrive on time. Since we run the program back to back, we have to start on time.

Please make sure that your group is at the group entrance at least 5 minutes before the time printed on the tickets.

If there are more than 35 people in your group, you could split the group in two. Please make a separate reservation for each group.

Yes, you can. Educational program are offered in English, Dutch and German.

Do you have another question? Please reach out to us using our contact form.


Frequently Asked Questions

Below, we answer frequently asked questions about buying tickets, visiting the museum, group visits, and more.

According to our visiting conditions we do not reschedule tickets or give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. We are sorry to disappoint you.

In these exceptional times with all the corona measures, we would like to make an exception to our visiting conditions, but unfortunately this is not possible. We are a small museum with limited capacity. Unlike a number of large museums, we cannot easily reschedule tickets or give vouchers. In addition, as an independent, non-subsidized museum, it is not financially feasible for us to refund tickets. That is why we clearly communicate on our website that tickets cannot be exchanged or refunded, so you know in advance where you stand.

We do hope you understand our situation.

Visit to the museum

You can take all the time you need for your visit. Only your starting time (= your time slot) is set. On average, a visit takes an hour.

In order to protect the original items in the museum and to avoid causing nuisance to other visitors, photography is not allowed in the museum.

We do not have guided tours. However, an audio tour is available in nine languages: Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese and Spanish. You can also book an introductory program.

There is a free cloakroom at the museum. You can leave your coat, bag, umbrella, or buggy here. Only bags that are smaller than an A4 sheet of paper can be carried inside. We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit it at the drop & go at Amsterdam Central Station, otherwise, you may not be able to come inside the museum. Read our Cloakroom Regulations.

We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit at Amsterdam Central Station, otherwise, you may not be able to come inside the museum.

Tickets

Unfortunately, we cannot give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. Please refer to our Terms and Conditions for Visitors.

We do understand your disappointment. The Anne Frank House is a small museum with limited space. We have maximum opening hours but the demand exceeds the number of available tickets. Tickets sell out very fast. There is no ticket sales in the museum.

Not, it is not. The only condition is that you yourself are present at the visit to the museum.

Unfortunately, you cannot add extra tickets to a booking. Please go to our website to check the ticket availability for the day of your visit.

Also with a Dutch Museum Card, you will have to make a reservation in advance. You only pay the booking charges of &euro 1,00.
If you have a European Youth Card, you have to book your tickets in advance, too. You pay &euro 6,50 a ticket including the booking fee of &euro 1,00.

Have you checked your spam box?

Is it a ticket for today, than we advise you to go to the museum and contact one of our staff members outside the museum. They will help you.

Is it a ticket for another day, please send a message via our contact form with your name and the date of your planned visit to the Anne Frank House. We will help you out and you will receive a confirmation by mail.

Has your account not been charged? In that case, you have not bought a ticket yet. Please go back to our tickets sales page and try again.

You can buy up to 14 tickets per booking.

Unfortunately, it is not possible to add an introductory program to a ticket that you have bought before.

Individual programs

No, you do not need to buy separate tickets. A visit to the museum is included in the reservation of an introductory program.

Unfortunately, it is not possible to book a separate introductory program if you have already purchased a ticket.

The introductory program takes 30 minutes. After the program, you get to visit the museum yourself.

In English and in Dutch. During the booking process, please select your preferred language.

Programs for schools and groups

Program costs and the entrance fees for the visitors in your group must be paid in advance by creditcard or iDEAL.

Please contact us via our contact form and put the name of your school or organisation in the email. We will send you a new confirmation email.

The educational program for schools takes 2 hours and 15 minutes. This includes the visit to the museum. The content is fixed and therefore the duration cannot be shortened.

The introductory program for groups takes 30 minutes. After the program, your group gets to visit the museum. Make sure you arrive on time. Since we run the program back to back, we have to start on time.

Please make sure that your group is at the group entrance at least 5 minutes before the time printed on the tickets.

If there are more than 35 people in your group, you could split the group in two. Please make a separate reservation for each group.

Yes, you can. Educational program are offered in English, Dutch and German.

Do you have another question? Please reach out to us using our contact form.


Frequently Asked Questions

Below, we answer frequently asked questions about buying tickets, visiting the museum, group visits, and more.

According to our visiting conditions we do not reschedule tickets or give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. We are sorry to disappoint you.

In these exceptional times with all the corona measures, we would like to make an exception to our visiting conditions, but unfortunately this is not possible. We are a small museum with limited capacity. Unlike a number of large museums, we cannot easily reschedule tickets or give vouchers. In addition, as an independent, non-subsidized museum, it is not financially feasible for us to refund tickets. That is why we clearly communicate on our website that tickets cannot be exchanged or refunded, so you know in advance where you stand.

We do hope you understand our situation.

Visit to the museum

You can take all the time you need for your visit. Only your starting time (= your time slot) is set. On average, a visit takes an hour.

In order to protect the original items in the museum and to avoid causing nuisance to other visitors, photography is not allowed in the museum.

We do not have guided tours. However, an audio tour is available in nine languages: Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese and Spanish. You can also book an introductory program.

There is a free cloakroom at the museum. You can leave your coat, bag, umbrella, or buggy here. Only bags that are smaller than an A4 sheet of paper can be carried inside. We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit it at the drop & go at Amsterdam Central Station, otherwise, you may not be able to come inside the museum. Read our Cloakroom Regulations.

We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit at Amsterdam Central Station, otherwise, you may not be able to come inside the museum.

Tickets

Unfortunately, we cannot give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. Please refer to our Terms and Conditions for Visitors.

We do understand your disappointment. The Anne Frank House is a small museum with limited space. We have maximum opening hours but the demand exceeds the number of available tickets. Tickets sell out very fast. There is no ticket sales in the museum.

Not, it is not. The only condition is that you yourself are present at the visit to the museum.

Unfortunately, you cannot add extra tickets to a booking. Please go to our website to check the ticket availability for the day of your visit.

Also with a Dutch Museum Card, you will have to make a reservation in advance. You only pay the booking charges of &euro 1,00.
If you have a European Youth Card, you have to book your tickets in advance, too. You pay &euro 6,50 a ticket including the booking fee of &euro 1,00.

Have you checked your spam box?

Is it a ticket for today, than we advise you to go to the museum and contact one of our staff members outside the museum. They will help you.

Is it a ticket for another day, please send a message via our contact form with your name and the date of your planned visit to the Anne Frank House. We will help you out and you will receive a confirmation by mail.

Has your account not been charged? In that case, you have not bought a ticket yet. Please go back to our tickets sales page and try again.

You can buy up to 14 tickets per booking.

Unfortunately, it is not possible to add an introductory program to a ticket that you have bought before.

Individual programs

No, you do not need to buy separate tickets. A visit to the museum is included in the reservation of an introductory program.

Unfortunately, it is not possible to book a separate introductory program if you have already purchased a ticket.

The introductory program takes 30 minutes. After the program, you get to visit the museum yourself.

In English and in Dutch. During the booking process, please select your preferred language.

Programs for schools and groups

Program costs and the entrance fees for the visitors in your group must be paid in advance by creditcard or iDEAL.

Please contact us via our contact form and put the name of your school or organisation in the email. We will send you a new confirmation email.

The educational program for schools takes 2 hours and 15 minutes. This includes the visit to the museum. The content is fixed and therefore the duration cannot be shortened.

The introductory program for groups takes 30 minutes. After the program, your group gets to visit the museum. Make sure you arrive on time. Since we run the program back to back, we have to start on time.

Please make sure that your group is at the group entrance at least 5 minutes before the time printed on the tickets.

If there are more than 35 people in your group, you could split the group in two. Please make a separate reservation for each group.

Yes, you can. Educational program are offered in English, Dutch and German.

Do you have another question? Please reach out to us using our contact form.


Frequently Asked Questions

Below, we answer frequently asked questions about buying tickets, visiting the museum, group visits, and more.

According to our visiting conditions we do not reschedule tickets or give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. We are sorry to disappoint you.

In these exceptional times with all the corona measures, we would like to make an exception to our visiting conditions, but unfortunately this is not possible. We are a small museum with limited capacity. Unlike a number of large museums, we cannot easily reschedule tickets or give vouchers. In addition, as an independent, non-subsidized museum, it is not financially feasible for us to refund tickets. That is why we clearly communicate on our website that tickets cannot be exchanged or refunded, so you know in advance where you stand.

We do hope you understand our situation.

Visit to the museum

You can take all the time you need for your visit. Only your starting time (= your time slot) is set. On average, a visit takes an hour.

In order to protect the original items in the museum and to avoid causing nuisance to other visitors, photography is not allowed in the museum.

We do not have guided tours. However, an audio tour is available in nine languages: Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese and Spanish. You can also book an introductory program.

There is a free cloakroom at the museum. You can leave your coat, bag, umbrella, or buggy here. Only bags that are smaller than an A4 sheet of paper can be carried inside. We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit it at the drop & go at Amsterdam Central Station, otherwise, you may not be able to come inside the museum. Read our Cloakroom Regulations.

We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit at Amsterdam Central Station, otherwise, you may not be able to come inside the museum.

Tickets

Unfortunately, we cannot give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. Please refer to our Terms and Conditions for Visitors.

We do understand your disappointment. The Anne Frank House is a small museum with limited space. We have maximum opening hours but the demand exceeds the number of available tickets. Tickets sell out very fast. There is no ticket sales in the museum.

Not, it is not. The only condition is that you yourself are present at the visit to the museum.

Unfortunately, you cannot add extra tickets to a booking. Please go to our website to check the ticket availability for the day of your visit.

Also with a Dutch Museum Card, you will have to make a reservation in advance. You only pay the booking charges of &euro 1,00.
If you have a European Youth Card, you have to book your tickets in advance, too. You pay &euro 6,50 a ticket including the booking fee of &euro 1,00.

Have you checked your spam box?

Is it a ticket for today, than we advise you to go to the museum and contact one of our staff members outside the museum. They will help you.

Is it a ticket for another day, please send a message via our contact form with your name and the date of your planned visit to the Anne Frank House. We will help you out and you will receive a confirmation by mail.

Has your account not been charged? In that case, you have not bought a ticket yet. Please go back to our tickets sales page and try again.

You can buy up to 14 tickets per booking.

Unfortunately, it is not possible to add an introductory program to a ticket that you have bought before.

Individual programs

No, you do not need to buy separate tickets. A visit to the museum is included in the reservation of an introductory program.

Unfortunately, it is not possible to book a separate introductory program if you have already purchased a ticket.

The introductory program takes 30 minutes. After the program, you get to visit the museum yourself.

In English and in Dutch. During the booking process, please select your preferred language.

Programs for schools and groups

Program costs and the entrance fees for the visitors in your group must be paid in advance by creditcard or iDEAL.

Please contact us via our contact form and put the name of your school or organisation in the email. We will send you a new confirmation email.

The educational program for schools takes 2 hours and 15 minutes. This includes the visit to the museum. The content is fixed and therefore the duration cannot be shortened.

The introductory program for groups takes 30 minutes. After the program, your group gets to visit the museum. Make sure you arrive on time. Since we run the program back to back, we have to start on time.

Please make sure that your group is at the group entrance at least 5 minutes before the time printed on the tickets.

If there are more than 35 people in your group, you could split the group in two. Please make a separate reservation for each group.

Yes, you can. Educational program are offered in English, Dutch and German.

Do you have another question? Please reach out to us using our contact form.


Frequently Asked Questions

Below, we answer frequently asked questions about buying tickets, visiting the museum, group visits, and more.

According to our visiting conditions we do not reschedule tickets or give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. We are sorry to disappoint you.

In these exceptional times with all the corona measures, we would like to make an exception to our visiting conditions, but unfortunately this is not possible. We are a small museum with limited capacity. Unlike a number of large museums, we cannot easily reschedule tickets or give vouchers. In addition, as an independent, non-subsidized museum, it is not financially feasible for us to refund tickets. That is why we clearly communicate on our website that tickets cannot be exchanged or refunded, so you know in advance where you stand.

We do hope you understand our situation.

Visit to the museum

You can take all the time you need for your visit. Only your starting time (= your time slot) is set. On average, a visit takes an hour.

In order to protect the original items in the museum and to avoid causing nuisance to other visitors, photography is not allowed in the museum.

We do not have guided tours. However, an audio tour is available in nine languages: Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese and Spanish. You can also book an introductory program.

There is a free cloakroom at the museum. You can leave your coat, bag, umbrella, or buggy here. Only bags that are smaller than an A4 sheet of paper can be carried inside. We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit it at the drop & go at Amsterdam Central Station, otherwise, you may not be able to come inside the museum. Read our Cloakroom Regulations.

We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit at Amsterdam Central Station, otherwise, you may not be able to come inside the museum.

Tickets

Unfortunately, we cannot give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. Please refer to our Terms and Conditions for Visitors.

We do understand your disappointment. The Anne Frank House is a small museum with limited space. We have maximum opening hours but the demand exceeds the number of available tickets. Tickets sell out very fast. There is no ticket sales in the museum.

Not, it is not. The only condition is that you yourself are present at the visit to the museum.

Unfortunately, you cannot add extra tickets to a booking. Please go to our website to check the ticket availability for the day of your visit.

Also with a Dutch Museum Card, you will have to make a reservation in advance. You only pay the booking charges of &euro 1,00.
If you have a European Youth Card, you have to book your tickets in advance, too. You pay &euro 6,50 a ticket including the booking fee of &euro 1,00.

Have you checked your spam box?

Is it a ticket for today, than we advise you to go to the museum and contact one of our staff members outside the museum. They will help you.

Is it a ticket for another day, please send a message via our contact form with your name and the date of your planned visit to the Anne Frank House. We will help you out and you will receive a confirmation by mail.

Has your account not been charged? In that case, you have not bought a ticket yet. Please go back to our tickets sales page and try again.

You can buy up to 14 tickets per booking.

Unfortunately, it is not possible to add an introductory program to a ticket that you have bought before.

Individual programs

No, you do not need to buy separate tickets. A visit to the museum is included in the reservation of an introductory program.

Unfortunately, it is not possible to book a separate introductory program if you have already purchased a ticket.

The introductory program takes 30 minutes. After the program, you get to visit the museum yourself.

In English and in Dutch. During the booking process, please select your preferred language.

Programs for schools and groups

Program costs and the entrance fees for the visitors in your group must be paid in advance by creditcard or iDEAL.

Please contact us via our contact form and put the name of your school or organisation in the email. We will send you a new confirmation email.

The educational program for schools takes 2 hours and 15 minutes. This includes the visit to the museum. The content is fixed and therefore the duration cannot be shortened.

The introductory program for groups takes 30 minutes. After the program, your group gets to visit the museum. Make sure you arrive on time. Since we run the program back to back, we have to start on time.

Please make sure that your group is at the group entrance at least 5 minutes before the time printed on the tickets.

If there are more than 35 people in your group, you could split the group in two. Please make a separate reservation for each group.

Yes, you can. Educational program are offered in English, Dutch and German.

Do you have another question? Please reach out to us using our contact form.


Frequently Asked Questions

Below, we answer frequently asked questions about buying tickets, visiting the museum, group visits, and more.

According to our visiting conditions we do not reschedule tickets or give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. We are sorry to disappoint you.

In these exceptional times with all the corona measures, we would like to make an exception to our visiting conditions, but unfortunately this is not possible. We are a small museum with limited capacity. Unlike a number of large museums, we cannot easily reschedule tickets or give vouchers. In addition, as an independent, non-subsidized museum, it is not financially feasible for us to refund tickets. That is why we clearly communicate on our website that tickets cannot be exchanged or refunded, so you know in advance where you stand.

We do hope you understand our situation.

Visit to the museum

You can take all the time you need for your visit. Only your starting time (= your time slot) is set. On average, a visit takes an hour.

In order to protect the original items in the museum and to avoid causing nuisance to other visitors, photography is not allowed in the museum.

We do not have guided tours. However, an audio tour is available in nine languages: Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese and Spanish. You can also book an introductory program.

There is a free cloakroom at the museum. You can leave your coat, bag, umbrella, or buggy here. Only bags that are smaller than an A4 sheet of paper can be carried inside. We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit it at the drop & go at Amsterdam Central Station, otherwise, you may not be able to come inside the museum. Read our Cloakroom Regulations.

We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit at Amsterdam Central Station, otherwise, you may not be able to come inside the museum.

Tickets

Unfortunately, we cannot give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. Please refer to our Terms and Conditions for Visitors.

We do understand your disappointment. The Anne Frank House is a small museum with limited space. We have maximum opening hours but the demand exceeds the number of available tickets. Tickets sell out very fast. There is no ticket sales in the museum.

Not, it is not. The only condition is that you yourself are present at the visit to the museum.

Unfortunately, you cannot add extra tickets to a booking. Please go to our website to check the ticket availability for the day of your visit.

Also with a Dutch Museum Card, you will have to make a reservation in advance. You only pay the booking charges of &euro 1,00.
If you have a European Youth Card, you have to book your tickets in advance, too. You pay &euro 6,50 a ticket including the booking fee of &euro 1,00.

Have you checked your spam box?

Is it a ticket for today, than we advise you to go to the museum and contact one of our staff members outside the museum. They will help you.

Is it a ticket for another day, please send a message via our contact form with your name and the date of your planned visit to the Anne Frank House. We will help you out and you will receive a confirmation by mail.

Has your account not been charged? In that case, you have not bought a ticket yet. Please go back to our tickets sales page and try again.

You can buy up to 14 tickets per booking.

Unfortunately, it is not possible to add an introductory program to a ticket that you have bought before.

Individual programs

No, you do not need to buy separate tickets. A visit to the museum is included in the reservation of an introductory program.

Unfortunately, it is not possible to book a separate introductory program if you have already purchased a ticket.

The introductory program takes 30 minutes. After the program, you get to visit the museum yourself.

In English and in Dutch. During the booking process, please select your preferred language.

Programs for schools and groups

Program costs and the entrance fees for the visitors in your group must be paid in advance by creditcard or iDEAL.

Please contact us via our contact form and put the name of your school or organisation in the email. We will send you a new confirmation email.

The educational program for schools takes 2 hours and 15 minutes. This includes the visit to the museum. The content is fixed and therefore the duration cannot be shortened.

The introductory program for groups takes 30 minutes. After the program, your group gets to visit the museum. Make sure you arrive on time. Since we run the program back to back, we have to start on time.

Please make sure that your group is at the group entrance at least 5 minutes before the time printed on the tickets.

If there are more than 35 people in your group, you could split the group in two. Please make a separate reservation for each group.

Yes, you can. Educational program are offered in English, Dutch and German.

Do you have another question? Please reach out to us using our contact form.


Frequently Asked Questions

Below, we answer frequently asked questions about buying tickets, visiting the museum, group visits, and more.

According to our visiting conditions we do not reschedule tickets or give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. We are sorry to disappoint you.

In these exceptional times with all the corona measures, we would like to make an exception to our visiting conditions, but unfortunately this is not possible. We are a small museum with limited capacity. Unlike a number of large museums, we cannot easily reschedule tickets or give vouchers. In addition, as an independent, non-subsidized museum, it is not financially feasible for us to refund tickets. That is why we clearly communicate on our website that tickets cannot be exchanged or refunded, so you know in advance where you stand.

We do hope you understand our situation.

Visit to the museum

You can take all the time you need for your visit. Only your starting time (= your time slot) is set. On average, a visit takes an hour.

In order to protect the original items in the museum and to avoid causing nuisance to other visitors, photography is not allowed in the museum.

We do not have guided tours. However, an audio tour is available in nine languages: Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese and Spanish. You can also book an introductory program.

There is a free cloakroom at the museum. You can leave your coat, bag, umbrella, or buggy here. Only bags that are smaller than an A4 sheet of paper can be carried inside. We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit it at the drop & go at Amsterdam Central Station, otherwise, you may not be able to come inside the museum. Read our Cloakroom Regulations.

We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit at Amsterdam Central Station, otherwise, you may not be able to come inside the museum.

Tickets

Unfortunately, we cannot give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. Please refer to our Terms and Conditions for Visitors.

We do understand your disappointment. The Anne Frank House is a small museum with limited space. We have maximum opening hours but the demand exceeds the number of available tickets. Tickets sell out very fast. There is no ticket sales in the museum.

Not, it is not. The only condition is that you yourself are present at the visit to the museum.

Unfortunately, you cannot add extra tickets to a booking. Please go to our website to check the ticket availability for the day of your visit.

Also with a Dutch Museum Card, you will have to make a reservation in advance. You only pay the booking charges of &euro 1,00.
If you have a European Youth Card, you have to book your tickets in advance, too. You pay &euro 6,50 a ticket including the booking fee of &euro 1,00.

Have you checked your spam box?

Is it a ticket for today, than we advise you to go to the museum and contact one of our staff members outside the museum. They will help you.

Is it a ticket for another day, please send a message via our contact form with your name and the date of your planned visit to the Anne Frank House. We will help you out and you will receive a confirmation by mail.

Has your account not been charged? In that case, you have not bought a ticket yet. Please go back to our tickets sales page and try again.

You can buy up to 14 tickets per booking.

Unfortunately, it is not possible to add an introductory program to a ticket that you have bought before.

Individual programs

No, you do not need to buy separate tickets. A visit to the museum is included in the reservation of an introductory program.

Unfortunately, it is not possible to book a separate introductory program if you have already purchased a ticket.

The introductory program takes 30 minutes. After the program, you get to visit the museum yourself.

In English and in Dutch. During the booking process, please select your preferred language.

Programs for schools and groups

Program costs and the entrance fees for the visitors in your group must be paid in advance by creditcard or iDEAL.

Please contact us via our contact form and put the name of your school or organisation in the email. We will send you a new confirmation email.

The educational program for schools takes 2 hours and 15 minutes. This includes the visit to the museum. The content is fixed and therefore the duration cannot be shortened.

The introductory program for groups takes 30 minutes. After the program, your group gets to visit the museum. Make sure you arrive on time. Since we run the program back to back, we have to start on time.

Please make sure that your group is at the group entrance at least 5 minutes before the time printed on the tickets.

If there are more than 35 people in your group, you could split the group in two. Please make a separate reservation for each group.

Yes, you can. Educational program are offered in English, Dutch and German.

Do you have another question? Please reach out to us using our contact form.


Frequently Asked Questions

Below, we answer frequently asked questions about buying tickets, visiting the museum, group visits, and more.

According to our visiting conditions we do not reschedule tickets or give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. We are sorry to disappoint you.

In these exceptional times with all the corona measures, we would like to make an exception to our visiting conditions, but unfortunately this is not possible. We are a small museum with limited capacity. Unlike a number of large museums, we cannot easily reschedule tickets or give vouchers. In addition, as an independent, non-subsidized museum, it is not financially feasible for us to refund tickets. That is why we clearly communicate on our website that tickets cannot be exchanged or refunded, so you know in advance where you stand.

We do hope you understand our situation.

Visit to the museum

You can take all the time you need for your visit. Only your starting time (= your time slot) is set. On average, a visit takes an hour.

In order to protect the original items in the museum and to avoid causing nuisance to other visitors, photography is not allowed in the museum.

We do not have guided tours. However, an audio tour is available in nine languages: Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese and Spanish. You can also book an introductory program.

There is a free cloakroom at the museum. You can leave your coat, bag, umbrella, or buggy here. Only bags that are smaller than an A4 sheet of paper can be carried inside. We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit it at the drop & go at Amsterdam Central Station, otherwise, you may not be able to come inside the museum. Read our Cloakroom Regulations.

We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit at Amsterdam Central Station, otherwise, you may not be able to come inside the museum.

Tickets

Unfortunately, we cannot give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. Please refer to our Terms and Conditions for Visitors.

We do understand your disappointment. The Anne Frank House is a small museum with limited space. We have maximum opening hours but the demand exceeds the number of available tickets. Tickets sell out very fast. There is no ticket sales in the museum.

Not, it is not. The only condition is that you yourself are present at the visit to the museum.

Unfortunately, you cannot add extra tickets to a booking. Please go to our website to check the ticket availability for the day of your visit.

Also with a Dutch Museum Card, you will have to make a reservation in advance. You only pay the booking charges of &euro 1,00.
If you have a European Youth Card, you have to book your tickets in advance, too. You pay &euro 6,50 a ticket including the booking fee of &euro 1,00.

Have you checked your spam box?

Is it a ticket for today, than we advise you to go to the museum and contact one of our staff members outside the museum. They will help you.

Is it a ticket for another day, please send a message via our contact form with your name and the date of your planned visit to the Anne Frank House. We will help you out and you will receive a confirmation by mail.

Has your account not been charged? In that case, you have not bought a ticket yet. Please go back to our tickets sales page and try again.

You can buy up to 14 tickets per booking.

Unfortunately, it is not possible to add an introductory program to a ticket that you have bought before.

Individual programs

No, you do not need to buy separate tickets. A visit to the museum is included in the reservation of an introductory program.

Unfortunately, it is not possible to book a separate introductory program if you have already purchased a ticket.

The introductory program takes 30 minutes. After the program, you get to visit the museum yourself.

In English and in Dutch. During the booking process, please select your preferred language.

Programs for schools and groups

Program costs and the entrance fees for the visitors in your group must be paid in advance by creditcard or iDEAL.

Please contact us via our contact form and put the name of your school or organisation in the email. We will send you a new confirmation email.

The educational program for schools takes 2 hours and 15 minutes. This includes the visit to the museum. The content is fixed and therefore the duration cannot be shortened.

The introductory program for groups takes 30 minutes. After the program, your group gets to visit the museum. Make sure you arrive on time. Since we run the program back to back, we have to start on time.

Please make sure that your group is at the group entrance at least 5 minutes before the time printed on the tickets.

If there are more than 35 people in your group, you could split the group in two. Please make a separate reservation for each group.

Yes, you can. Educational program are offered in English, Dutch and German.

Do you have another question? Please reach out to us using our contact form.


Frequently Asked Questions

Below, we answer frequently asked questions about buying tickets, visiting the museum, group visits, and more.

According to our visiting conditions we do not reschedule tickets or give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. We are sorry to disappoint you.

In these exceptional times with all the corona measures, we would like to make an exception to our visiting conditions, but unfortunately this is not possible. We are a small museum with limited capacity. Unlike a number of large museums, we cannot easily reschedule tickets or give vouchers. In addition, as an independent, non-subsidized museum, it is not financially feasible for us to refund tickets. That is why we clearly communicate on our website that tickets cannot be exchanged or refunded, so you know in advance where you stand.

We do hope you understand our situation.

Visit to the museum

You can take all the time you need for your visit. Only your starting time (= your time slot) is set. On average, a visit takes an hour.

In order to protect the original items in the museum and to avoid causing nuisance to other visitors, photography is not allowed in the museum.

We do not have guided tours. However, an audio tour is available in nine languages: Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese and Spanish. You can also book an introductory program.

There is a free cloakroom at the museum. You can leave your coat, bag, umbrella, or buggy here. Only bags that are smaller than an A4 sheet of paper can be carried inside. We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit it at the drop & go at Amsterdam Central Station, otherwise, you may not be able to come inside the museum. Read our Cloakroom Regulations.

We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit at Amsterdam Central Station, otherwise, you may not be able to come inside the museum.

Tickets

Unfortunately, we cannot give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. Please refer to our Terms and Conditions for Visitors.

We do understand your disappointment. The Anne Frank House is a small museum with limited space. We have maximum opening hours but the demand exceeds the number of available tickets. Tickets sell out very fast. There is no ticket sales in the museum.

Not, it is not. The only condition is that you yourself are present at the visit to the museum.

Unfortunately, you cannot add extra tickets to a booking. Please go to our website to check the ticket availability for the day of your visit.

Also with a Dutch Museum Card, you will have to make a reservation in advance. You only pay the booking charges of &euro 1,00.
If you have a European Youth Card, you have to book your tickets in advance, too. You pay &euro 6,50 a ticket including the booking fee of &euro 1,00.

Have you checked your spam box?

Is it a ticket for today, than we advise you to go to the museum and contact one of our staff members outside the museum. They will help you.

Is it a ticket for another day, please send a message via our contact form with your name and the date of your planned visit to the Anne Frank House. We will help you out and you will receive a confirmation by mail.

Has your account not been charged? In that case, you have not bought a ticket yet. Please go back to our tickets sales page and try again.

You can buy up to 14 tickets per booking.

Unfortunately, it is not possible to add an introductory program to a ticket that you have bought before.

Individual programs

No, you do not need to buy separate tickets. A visit to the museum is included in the reservation of an introductory program.

Unfortunately, it is not possible to book a separate introductory program if you have already purchased a ticket.

The introductory program takes 30 minutes. After the program, you get to visit the museum yourself.

In English and in Dutch. During the booking process, please select your preferred language.

Programs for schools and groups

Program costs and the entrance fees for the visitors in your group must be paid in advance by creditcard or iDEAL.

Please contact us via our contact form and put the name of your school or organisation in the email. We will send you a new confirmation email.

The educational program for schools takes 2 hours and 15 minutes. This includes the visit to the museum. The content is fixed and therefore the duration cannot be shortened.

The introductory program for groups takes 30 minutes. After the program, your group gets to visit the museum. Make sure you arrive on time. Since we run the program back to back, we have to start on time.

Please make sure that your group is at the group entrance at least 5 minutes before the time printed on the tickets.

If there are more than 35 people in your group, you could split the group in two. Please make a separate reservation for each group.

Yes, you can. Educational program are offered in English, Dutch and German.

Do you have another question? Please reach out to us using our contact form.


Frequently Asked Questions

Below, we answer frequently asked questions about buying tickets, visiting the museum, group visits, and more.

According to our visiting conditions we do not reschedule tickets or give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. We are sorry to disappoint you.

In these exceptional times with all the corona measures, we would like to make an exception to our visiting conditions, but unfortunately this is not possible. We are a small museum with limited capacity. Unlike a number of large museums, we cannot easily reschedule tickets or give vouchers. In addition, as an independent, non-subsidized museum, it is not financially feasible for us to refund tickets. That is why we clearly communicate on our website that tickets cannot be exchanged or refunded, so you know in advance where you stand.

We do hope you understand our situation.

Visit to the museum

You can take all the time you need for your visit. Only your starting time (= your time slot) is set. On average, a visit takes an hour.

In order to protect the original items in the museum and to avoid causing nuisance to other visitors, photography is not allowed in the museum.

We do not have guided tours. However, an audio tour is available in nine languages: Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese and Spanish. You can also book an introductory program.

There is a free cloakroom at the museum. You can leave your coat, bag, umbrella, or buggy here. Only bags that are smaller than an A4 sheet of paper can be carried inside. We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit it at the drop & go at Amsterdam Central Station, otherwise, you may not be able to come inside the museum. Read our Cloakroom Regulations.

We do not have room to store large bags and backpacks, suitcases, or other large items. Please leave your luggage at your hotel or deposit at Amsterdam Central Station, otherwise, you may not be able to come inside the museum.

Tickets

Unfortunately, we cannot give refunds. Not even in case of circumstances beyond your control, such as public transport problems, a negative travel advice or personal circumstances. Please refer to our Terms and Conditions for Visitors.

We do understand your disappointment. The Anne Frank House is a small museum with limited space. We have maximum opening hours but the demand exceeds the number of available tickets. Tickets sell out very fast. There is no ticket sales in the museum.

Not, it is not. The only condition is that you yourself are present at the visit to the museum.

Unfortunately, you cannot add extra tickets to a booking. Please go to our website to check the ticket availability for the day of your visit.

Also with a Dutch Museum Card, you will have to make a reservation in advance. You only pay the booking charges of &euro 1,00.
If you have a European Youth Card, you have to book your tickets in advance, too. You pay &euro 6,50 a ticket including the booking fee of &euro 1,00.

Have you checked your spam box?

Is it a ticket for today, than we advise you to go to the museum and contact one of our staff members outside the museum. They will help you.

Is it a ticket for another day, please send a message via our contact form with your name and the date of your planned visit to the Anne Frank House. We will help you out and you will receive a confirmation by mail.

Has your account not been charged? In that case, you have not bought a ticket yet. Please go back to our tickets sales page and try again.

You can buy up to 14 tickets per booking.

Unfortunately, it is not possible to add an introductory program to a ticket that you have bought before.

Individual programs

No, you do not need to buy separate tickets. A visit to the museum is included in the reservation of an introductory program.

Unfortunately, it is not possible to book a separate introductory program if you have already purchased a ticket.

The introductory program takes 30 minutes. After the program, you get to visit the museum yourself.

In English and in Dutch. During the booking process, please select your preferred language.

Programs for schools and groups

Program costs and the entrance fees for the visitors in your group must be paid in advance by creditcard or iDEAL.

Please contact us via our contact form and put the name of your school or organisation in the email. We will send you a new confirmation email.

The educational program for schools takes 2 hours and 15 minutes. This includes the visit to the museum. The content is fixed and therefore the duration cannot be shortened.

The introductory program for groups takes 30 minutes. After the program, your group gets to visit the museum. Make sure you arrive on time. Since we run the program back to back, we have to start on time.

Please make sure that your group is at the group entrance at least 5 minutes before the time printed on the tickets.

If there are more than 35 people in your group, you could split the group in two. Please make a separate reservation for each group.

Yes, you can. Educational program are offered in English, Dutch and German.

Do you have another question? Please reach out to us using our contact form.


Watch the video: YOU MUST KNOW THIS TO SEE THE ANNE FRANK HOUSE. Amsterdam, Netherlands